Frequently asked questions

The transportation process includes the following steps:

1. The customer sends a cargo description, loading and unloading locations, preferable loading and unloading dates to receive a quotation.
2. If the customer is satisfied with the price, the customer sends a transport order, which includes cargo description, loading and unloading locations, shipping conditions and payment deadline.
3. When all necessary documents have been prepared, the dispatcher evaluates, which truck will carry the customer’s cargo in the fastest and the best way.
4. The information is sent to the truck driver/s, who drive/s to the loading address.
5. After loading the truck driver/s check/s all necessary documents. If the cargo corresponds to the documents, the driver/s drive/s to the unloading address, when the cargo is unloaded.

NB! When you make an order for the first time, you should pay attention to cargo size, amount and weight, because the price of transportation depends on them. If transportation of cargo requires special conditions, the shipper should be informed before the order is signed.

Licences of the European Conference of Transport Ministers (CEMT) are multilateral licences issued by the International Transport Forum (ITF) for international commercial carriage of goods carried by transport companies registered in a CEMT member state within the system of quota:

between CEMT member states;

in transit through one or more CEMT member states on vehicles registered in a CEMT member state.

The following CEMT member states participate in the system of authorisation quotas: Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, France, Greece, Georgia, Croatia, Estonia, Italy, Ireland, Russia, Latvia, United Kingdom, Lichtenstein, Luxembourg, Malta, Macedonia, Montenegro, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Finland, Spain, Switzerland, Turkey, Germany, Hungary, Ukraine and Sweden.

In brief, CEMT authorisations provide the possibility to carry goods from European Union countries to third countries and vice versa. ZS IGAUŅI has such authorisations.

The shipping time depends on distance to be covered and traffic restrictions, which can be viewed here (www.trafficban.com). A truck with one driver can covers a distance of 600 to 650 kilometres in a day, while a truck with two drivers can cover a distance of 1200 to 1400 in a day.

During one day a truck covers a distance of about 600-650 kilometres with one driver, and a distance of 1200-1400 with two drivers depending on traffic restrictions.